Updated Date: 11th of December, 2025
In order to use our app, we will ask you to provide access to your photo library or separate photos. We will also automatically collect from your device IP address, language settings, time zone, type and model of a device, device settings, operating system, Internet service provider, mobile carrier, hardware ID, other unique identifiers (such as IDFA, IDFV, UUID), information about your interactions with the app and crashes. We need this data to provide and improve our services, analyze how our customers use the app and to measure ads.
For improving the app and serving ads, we use third party solutions. As a result, we may process data using solutions developed by Amazon, Apple, Appsflyer, Facebook, Google and OpenAI. This enables us to (1) provide certain services; (2) analyze different interactions (how often users make purchases, what products our users viewed); (3) serve and measure ads (and show them only to a particular group of users, for example, only to those who have made a purchase).
Please read our Privacy Policy below to know more about what we do with data, what data privacy rights are available to you, and who will be the data controller.
If you are a California resident, please review our California Notice at Collection and see the applicable state-specific section below. If you reside in a state with a comprehensive U.S. privacy law (for example, Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Utah, and Virginia), please also see for information about your privacy rights under applicable state law. If any questions remain unanswered, please contact us at support@playgenes.com
This Privacy Policy explains what personal data is collected when you use the AIMA mobile application (the “App”), the services and products provided through it (together with the App, the “Service”), how such personal data will be processed.
BY USING THE SERVICE, YOU PROMISE US THAT (I) YOU HAVE READ, UNDERSTAND AND AGREE TO THIS PRIVACY POLICY, AND (II) YOU ARE OVER 16 YEARS OF AGE (OR HAVE HAD YOUR PARENT OR GUARDIAN READ AND AGREE TO THIS PRIVACY POLICY FOR YOU) AND (III) ACCEPT OUR DATA COLLECTION AND PROCESSING PRACTICES DESCRIBED BELOW. If you do not agree, or are unable to make this promise, you must not use the Service. In such case, you must (a) contact us and request deletion of your data; and (b) cancel any subscriptions using the functionality provided by Apple (if you are using iOS) or Google (if you are using Android), any other app stores that may be available from time to time; and (c) delete the App from your devices.
Any translation from the English version is provided for your convenience only. In the event of any difference in meaning or interpretation between the English language version of this Privacy Policy, and any translation, the English language version will prevail. The original English text shall be the sole legally binding version.
“GDPR” means the General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.
“EEA” includes all current member states of the European Union and the European Free Trade Association. For the purpose of this policy EEA shall include the United Kingdom of Great Britain and Northern Ireland.
“Process”, in respect of personal data, includes to collect, store, and disclose to others.
P.D. Playgenes International Limited, a company registered under the laws of the Republic of Cyprus, having its registered office at 1, Anastasiou Sioukri, THEMIS COURT, Floor: 4, Flat: 402, Limassol 3105, Cyprus, will be the controller of your personal data.
To edit photos, the app needs access to your photo library and your camera. The app requires that you expressly allow this access, through a request appearing on your mobile device. We also collect some data automatically (for example, your advertising identifiers).
You provide us with information about yourself when using the Service. This information includes access to photo libraries or separate photos. We process only specific photos you choose to modify using the App; and we do not collect your photo albums even if you grant us access to them.
The Service utilises advanced photo-editing artificial intelligence capabilities to process the photographs and images you provide. When content contains faces, we process certain information about them, such as information that estimates the location of parts and areas of the faces (“Face Data”)
We use Face Data only to create the AI images you requested based on the images containing faces you shared.
While Face Data may be considered biometric data in some jurisdictions and states outside of Europe, the Service does not and is not capable of conducting the identification or authentication of individuals depicted in the photos and images based on Face Data or otherwise. We do not use your pictures or Face Data to improve our photo editing features or train our photo editor algorithms.
We safeguard each photograph that you select using an encryption key stored locally on your device. This means that the only device that can view the photo is the device from which the photograph was submitted using the Apps - the user’s device. Please note that while we do not require or request any metadata attached to the photographs you select for editing, metadata (including, for example, geotags) may be associated with your photographs by default. We take steps to delete any metadata that may be associated with a photograph you provide when you use the App.
Face Data is stored on our servers hosted by Amazon Web Services (AWS) to process and generate the requested AI photo enhancements and effects. Any photographs and images along with Face Data used in creating AI-driven content, and the resulting AI-generated images, are retained by us for a maximum duration of one (1) month following your most recent upload or interaction with our AI functionalities, irrespective of your subscription status. Upon reaching the specified retention limit, all such data, including photographs, images, Face Data, and AI-generated content, is deleted from our servers.
In addition, Face Data may be temporarily stored and processed by our trusted third-party providers, OpenAI and Google (Vertex AI), solely for the purpose of generating the requested AI enhancements.
OpenAI retains API Service Customer Data (including image inputs and generated outputs) for up to thirty (30) days, exclusively for abuse monitoring and system integrity purposes, after which all such data is permanently deleted in line with its Data Processing Addendum
By default, Google (Vertex AI) does not store your data to train its models. Google may retain API Service Customer Data (including image inputs and generated outputs) for up to thirty (30) days, exclusively for abuse monitoring and system integrity purposes, after which all such data is permanently deleted in line with its Vertex AI and zero data retention
If you choose to purchase an Apps subscription, we will not receive such information as billing address, credit card etc. (as we don’t distribute subscriptions directly), we will only receive confirmation from the relevant application store that you are a paid subscriber to the Apps so we can provide Pro services. When you make payments through the Service, you need to provide your billing data, such as your credit card number, to our payment service providers. We do not collect, store, or have access to full credit card number data, though we may receive some limited information, including credit card-related data (including a secure token reflecting your payment method), data about products or services purchased, date, time and amount of the purchase, the type of payment method used, limited digits of your card number.
Our Service will access and store the content to enable the normal running of the Service.
Apps usage information and online activity data, such as information about 1) how you use the Apps and interact with them, including the features you use, your preferred language, the date and time when you first installed the Apps and the date and time when you launch the Apps; 2) sources of referrals to the Site.
Device data, such as your computer and mobile device operating system type and version number, manufacturer and model, push tokens, browser type, screen resolution, IP address (and the associated city/country in which you are located), and the website you visited before visiting our Site.
Generally, all data is associated only with an App Instance ID (assigned to an instance of the Apps installed on your mobile device). Online identifiers such as an IP address and App Instance ID are generally considered as personal data. However, we are not in a position to identify you specifically by name or address on the basis of such identifiers.
This information may be collected through our Site and Apps using cookies, and similar technologies. We may collect this information directly or through our use of third-party software development kits (“SDKs”). SDKs may enable third parties to collect information directly from the App. For more information, please see our Cookie Policy.
Contact information, such as your name and email address, and information relating to your communication. We may also process your email and other information provided by you to us through customer support and other communications.
We collect data about your referring app or URL (that is, the app or place on the Web where you were when you tapped on our ad).
We collect data from your mobile device. Examples of such data include: language settings, IP address, time zone, type and model of a device, device settings, operating system, Internet service provider, mobile carrier, hardware ID, and Facebook ID.
We record how you interact with our Service. For example, we log your taps on certain areas of the interface, the features, and content you interact with, how often you use the App, how long you are in the App, your subscription orders and crashes you experienced while using the Service.
We collect your Apple Identifier for Advertising (“IDFA”), Identifier for Vendor (“IDFV”) or Universally Unique Identifier (“UUID”). You can typically reset these numbers through the settings of your device’s operating system (but we do not control this).
We do not use photographs or videos you provide when you use the Apps for any reason other than to provide you with the editing functionality of the Apps.
We may use information other than photographs and videos and we process your personal data for the following purposes:
This includes enabling you to use the Service in a seamless manner and preventing or addressing Service errors or technical issues.
To enable our AI-powered image generation and enhancement features, we use Google (Vertex AI) and OpenAI. To learn more, please visit Google (Vertex AI) Privacy Policy and OpenAI Privacy Policy.
To host personal data and enable our Service to operate and be distributed we use Amazon Web Services, which is a hosting and backend service provided by Amazon. To learn more, please visit AWS Privacy Notice.
We share your data regarding your usage and consumption of purchased content with Apple and Google, as part of our efforts to resolve refund requests. This information may include details about how you have accessed and interacted with the purchased content. The purpose of sharing this data is to help Apple and Google make an informed decision regarding refund requests. Such data sharing is done in compliance with Apple and Google's policies.To learn more, please visit Apple's Privacy Policy and Google’s Privacy Policy.
We process your personal data to adjust the content of the Service and provide content tailored to your personal preferences.
We process your personal data to respond to your requests for technical support, Service information or to any other communication you initiate. For this purpose, we may send you, for example, notifications or emails about the performance of our Service, security, payment transactions, notices regarding our Terms and Conditions of Use or this Privacy Policy.
We communicate with you, for example, by push notifications if you opt-in. These may include reminders and motivational messages encouraging you to enhance your photos, or other information about the App. To opt out of receiving push notifications, you need to change the settings on your device.
The services that we use for these purposes may collect data concerning the date and time when the message was viewed by our Service's users, as well as when they interacted with it, such as by tapping on links included in the message.
This helps us to better understand our business, analyze our operations, maintain, improve, innovate, plan, design, and develop the Service and our new products. We also use such data for statistical analysis purposes, to test and improve our offers. This enables us to better understand what categories of users use our Services. As a consequence, we often decide how to improve the Service based on the results obtained from this processing.
To perform research and analysis about how users interact with our App we use Appsflyer. Appsflyer enables us to understand, in particular, how users find us (for example, who was the advertiser that delivered an ad to users, which led you to an app store with our App). Appsflyer also provides us with different analytics tools that enable us to research and analyze your use of the Service. Privacy Policy Appsflyer allows you to Opt Out of having data from my device sent to Appsflyer's servers for apps usage collection.
To track and analyze behavior of our App's users (in particular, how they react to changes of the App structure, text or any other component), we use Firebase Remote Config. Firebase Remote Config is an A/B testing and configuration service provided by Google, which also enables us to tailor the content that our App’s users see (for example, it allows us to show different onboarding screens to different users). Privacy Policy and Privacy and Security in Firebase.
We also use Firebase Analytics, which is an analytics service provided by Google and Firebase Crash Reporting to monitor the stability of our App by automatically collecting and reporting data about crashes and other performance issues. In order to understand Google's use of data, consult Google's partner policy. Firebase Privacy information. Google's Privacy Policy.
We use Facebook Analytics, which is a service provided by Facebook that allows us to use different analytical tools. On Facebook Analytics we get, in particular, aggregated demographics and insights on how many people visit our App, how often users make purchases, and other interactions. Learn more about Facebook's approach to data from its Privacy Policy.
We process your personal data for our marketing campaigns. As a result, you will receive information about our products, such as, for example, special offers or new features available on the App. We may show you advertisements on our App, and send you push notifications for marketing purposes. To opt out of receiving push notifications from us, you need to change the settings on your device.
We and our partners use your personal data to tailor ads and possibly even show them to you at the relevant time. For example, if you have installed our App, you might see ads of our products in your Facebook's feed.
How to opt out or influence personalized advertising
iOS: On your iPhone or iPad, go to Settings > Privacy > Apple Advertising and deselect Personalized Ads.
Android: To opt-out of ads on an Android device, go to Settings > Privacy > Ads and enable Opt out of Ads personalization. In addition, you can reset your advertising identifier in the same section (this also may help you to see less personalized ads). To learn even more about how to affect advertising choices on various devices, please look at the information available here.
We value your right to influence the ads that you see, thus we are letting you know what service providers we use for this purpose and how some of them allow you to control your ad preferences.
We use personal data to enforce our agreements and contractual commitments, to detect, prevent, and combat fraud. As a result of such processing, we may share your information with others, including law enforcement agencies (in particular, if a dispute arises in connection with our Terms and Conditions of Use).
We may process, use, or share your data when the law requires it, in particular, if a law enforcement agency requests your data by available legal means.
In this Section, we are letting you know what legal basis we use for each particular purpose of processing. For more information on a particular purpose, please refer to Section 3. This Section applies only to EEA-based users.
We process your personal data under the following legal bases:
Under this legal basis we
Under this legal basis we:
We rely on legitimate interests:
Our legitimate interest for this purpose is our interest in improving our Service so that we understand users' preferences and are able to provide you with a better experience (for example, to make the use of the App easier and more enjoyable, or to introduce and test new features).
The legitimate interest we rely on for this processing is our interest to promote our Service, including new products and special offers, in a measured and appropriate way.
The legitimate interest we rely on for this processing is our interest to promote our Service in a reasonably targeted way.
Our legitimate interests for this purpose are enforcing our legal rights, preventing and addressing fraud and unauthorised use of the Service, non-compliance with our Terms and Conditions of Use.
Where we process your information based on legitimate interests, you can object to this processing in certain circumstances. In such cases, we will cease processing information unless we have compelling legitimate grounds to continue processing or where it is needed for legal reasons. To exercise your right to object, please see Section 6 of this Privacy Policy.
We do not disclose user photographs to third parties (with the exception of temporarily caching an encrypted version with our cloud providers, Google Cloud Platform and Amazon Web Services, to provide the photo editing features of the Apps). We cannot disclose the photos cached for processing as we do not store the encryption keys.
We do not sell personal information. We may share your non-photograph and non-video information in the following circumstances:
We share information with third parties that help us operate, provide, improve, integrate, customize, support, and market our Service. We may share some sets of personal data, in particular, for purposes and with parties indicated in Section 3 of this Privacy Policy. The types of third parties we share information with include, in particular:
We share personal data with third parties that we hire to provide services or perform business functions on our behalf, based on our instructions. We may share your personal information with the following types of service providers:
We may use and disclose personal data to enforce our Terms and Conditions of Use, to protect our rights, privacy, safety, or property, and/or that of our affiliates, you or others, and to respond to requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities, or in other cases provided for by law.
As we develop our business, we may buy or sell assets or business offerings. Customers’ information is generally one of the transferred business assets in these types of transactions. We may also share such information with any affiliated entity (e.g. parent company or subsidiary) and may transfer such information in the course of a corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.
We may share your personal information with our partner organizations that are part of our corporate group - these are companies that are owned by, own, or are jointly owned with us. These partner organizations will use the information in ways that align with this Privacy Policy.
You may opt out of the push notifications we may send you by changing the settings on your mobile device.
You may revoke any permissions you previously granted to us, such as permission to access your camera, camera roll, or microphone through the settings on your mobile device.
You may request that we remove your information, including the photographs that are temporarily cached on Google Cloud Platform or Amazon Web Services, prior to the automatic post-edit deletion time by clicking the “Request cloud data removal” button in the “Support” section of the Apps settings.
We also offer you choices that affect how we handle the personal information that we control. Depending on your jurisdiction, you may request the following in relation to your personal information:
To make a request, please email us at support@playgenes.com. We may ask for specific information from you to help us confirm your identity. California residents can empower an “authorized agent” to submit requests on their behalf. We will require authorized agents to confirm their identity and authority, in accordance with applicable laws. You are entitled to exercise the rights described above free from discrimination.
If you would like to submit a complaint about our use of your personal information or our response to your requests regarding your personal information, you may contact us or submit a complaint to the data protection regulator in your jurisdiction. If you are in Europe, you can find your data protection regulator here. If you are in the United Kingdom, the Information Commissioner’s Office is the competent authority.
Choosing not to share your information. Where we need your information in order to provide the services to you or where we are required by law to collect your information, if you do not provide this information when requested (or you later ask to delete it), we may not be able to provide you with our services.
Limits on your choices. In some instances, your choices may be limited, such as where fulfilling your request would impair the rights of others, our ability to provide a service you have requested, or our ability to comply with our legal obligations and enforce our legal rights. If you are not satisfied with how we address your request, you may submit a complaint by contacting us as provided in the “How to Contact Us” section below. Please note that we may require additional information in order to verify your identity and process your request.
To be in control of your personal data, you have the following rights:
Accessing / reviewing / updating / correcting your personal data. You may review, edit, or change the personal data that you had previously provided on the App.
Deleting your personal data. You can request erasure of your personal data as permitted by law.
When you request deletion of your personal data, we will use reasonable efforts to honor your request. In some cases we may be legally required to keep some of the data for a certain time; in such an event, we will fulfill your request after we have complied with our obligations.
Objecting to or restricting the use of your personal data. You can ask us to stop using all or some of your personal data or limit our use thereof.
Additional information for EEA-based users: If you are based in the EEA, you have the following rights in addition to the above:
The right to lodge a complaint with supervisory authority. We would love you to contact us directly, so we could address your concerns. Nevertheless, you have the right to lodge a complaint with a competent data protection supervisory authority, in particular in the EU Member State where you reside, work or where the alleged infringement has taken place.
The right to data portability. If you wish to receive your personal data in a machine-readable format, you can send a respective request to us as described below.
To exercise any of your privacy rights, please send a request to support@playgenes.com.
We have a minimum ‘Age Limit.’ Our Apps and Site are not directed at children under the age of 16 years or whose age:
We do not knowingly process personal data from persons under 16 years of age. If you are under 16, do not use or provide any information to or on this App or through any of its features.
We do not consciously collect data from subjects under the Age Limit. Please do not upload photos of children under the Age Limit, unless you are their parent or guardian. If you are under the Age Limit, do not use our Apps or Site. If you are a parent or the guardian of a person under the Age Limit, please do not allow such a person to use our Apps or Site.
If you believe that we have received personal data from a child under the Age Limit, please contact us at support@playgenes.com.
If you learn that anyone younger than 16 has provided us with personal data, please contact us, and we will work to delete that information from our databases.
We are not liable for any damages that may result from a visitor’s misrepresentation of age.
We may transfer personal data to countries other than the country in which the data was originally collected in order to provide the Service set forth in the Terms and Conditions of Use and for purposes indicated in this Privacy Policy. If these countries do not have the same data protection laws as the country in which you initially provided the information, we deploy special safeguards.
We do this using a variety of protections, as appropriate for each data transfer. For example, we use:
In particular, if we transfer personal data originating from the EEA to countries with not adequate level of data protection, we use one of the following legal bases: (i) Standard Contractual Clauses approved by the European Commission (details available here), or (ii) the European Commission adequacy decisions about certain countries (details available here).
Note, our technical support team may also access your information, such as Apps usage information, in locations outside of your state, province, or country.
We use commercially reasonable security practices to help keep the information collected through our services secure. However, AIMA cannot guarantee the security of any information you provide, as bad actors, for example, may try to access, disclose, alter, or destroy your information.
Please do your part to help us. You are responsible for maintaining the confidentiality of your information, and for controlling access to communications between you and AIMA, at all times. We are not responsible for the functionality, privacy, or security measures of any other organization.
We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Apps and Site. We may, and if required by law, provide notification of changes in another way that we believe is reasonably likely to reach you, such as through the Apps.
Any modifications to this Privacy Policy will be effective upon our posting the new terms to the Site and/or upon implementation of the new changes on the Apps and Site (or as otherwise indicated at the time of posting). In all cases, your continued use of our services after the posting of any modified Privacy Policy indicates your acceptance of the terms of the modified Privacy Policy.
We will store your personal data for as long as it is reasonably necessary for achieving the purposes set forth in this Privacy Policy (including providing the Service to you, complying with our legal obligations, and enforcing Terms of Use and our other agreements). For example, to prevent abuse of trials, introductory offers, or discounts, we will retain records that you have previously initiated such trials as long as these offers remain available in our Service.
Please note that personal information may be retained for longer if it becomes the subject of a legal claim or is somehow relevant for litigation or other proceedings.
You may contact us at any time for details regarding this Privacy Policy and its previous versions. For any questions concerning your personal data please contact us at support@playgenes.com.
If you reside in a state that has enacted consumer privacy laws, this section applies to you. This U.S. States Privacy Notice ("Notice") supplements our Privacy Policy and provides disclosures required by laws in states such as, for example, California, Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Utah, and Virginia.
This Notice is designed to supplement our Privacy Policy to ensure compliance with state-specific laws and applies to the collection, use, and sharing of your Personal Information through our websites, mobile applications, and other online or offline services (collectively, the "Services").
For California residents, this also serves as our California Notice at Collection.
The definition of "Personal Information" may vary by state law. Generally, it refers to information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.
The table below outlines the categories of Personal Information we collect, along with purposes of such collection. For more details, refer to other sections of our Privacy Policy.
| Category | Examples of Personal Information in this Category | Purpose of collection |
|---|---|---|
| Identifiers and Personal Characteristics | Email address |
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| Sensitive Information | When we process sensitive personal information (as defined by State Privacy Laws), such as, we do so only for legally permitted purposes and do not use such data to infer characteristics about you or uniquely identify you. |
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| Commercial Information |
|
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| Geolocation | Internet protocol (IP) address, country, and/or region |
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| Internet or other electronic network activity information | Information regarding a consumer’s interaction with an application or advertisement (Usage Data). |
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| Inferences drawn from any of the above information categories | We may collect data and draw inferences based on that data; however, these inferences are used solely to determine which features you use more or less and are not used to deduce other specific personal characteristics. |
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For additional details on the purposes of processing and third parties with whom data is shared for each specific purpose, please refer to our app’s Privacy Policy.
We may also process de-identified data, ensuring it cannot reasonably be linked back to you. We commit to maintaining and using de-identified data responsibly and will not attempt to re-identify such data unless required to validate our de-identification measures.
Certain state privacy laws, such as those in California, require us to disclose the categories of Personal Information that we have shared with third parties for business purposes over the past 12 months. During this period, we have disclosed all categories of Personal Information outlined in the "Categories of Personal Information We Collect" section for business purposes. For example, we may share IP addresses and device identifiers with service providers that assist us with crash monitoring and reporting.
Some U.S. states grant residents the right to opt out of sharing their Personal Information with third parties in exchange for valuable consideration (which may be classified as a “sale” or “share” under state privacy laws, even if no monetary transaction occurs). If you reside in one of these states and would like to limit the disclosure of your Personal Information to third parties for advertising or marketing purposes, please refer to Section 4 below.
For details regarding the categories of third parties with whom we share Personal Information, please refer to our app’s Privacy Policy.
Certain U.S. state privacy laws grant residents specific rights regarding their personal information. If you reside in a state with such laws, you may have the following rights:
| Your Right | Description |
|---|---|
| Right to Know | You may be entitled to receive information regarding the categories of Personal Information we collected, the sources from which we collected Personal Information, the purposes for which we collected and shared Personal Information, the categories of Personal Information that we sold and the categories of third parties to whom the Personal Information was sold, and the categories of Personal Information that we disclosed for business purposes in the 12 months preceding your request. |
| Right to Access | You have the right to request access to the specific pieces of personal information we have collected about you in the 12 months preceding your request. |
| Right to Delete | You have the right to request that we delete the personal information we have collected from you. We will use commercially reasonable efforts to fulfill your request, subject to applicable laws. However, we may be required to retain certain information for legitimate business purposes or as required by law. |
| Right to Correct | You have the right to request that we correct inaccurate personal information we maintain about you. |
| Right to Opt-Out of Sales, Sharing, and Targeted Advertising |
You may have the right to opt out of certain uses of your personal information, including:
|
| Right to Data Portability | You can request a copy of your personal data in a structured, portable format. |
| Right to Non-Discrimination | You have the right to exercise your privacy rights without fear of discrimination. |
| Right to Withdraw Consent | Where applicable, you have the right to withdraw your consent for data collection and sharing. |
| Right to Limit the Use of Sensitive Personal Information | Certain states provide the right to restrict how businesses use sensitive personal information. In order to opt-out, please contact us at support@playgenes.com with the subject line “Limit the Use of Sensitive Personal Information.” We will process such requests in accordance with applicable laws. |
To exercise any of these rights, submit a request to our customer support team via email: support@playgenes.com
To ensure that we properly handle the requests you make regarding your rights, we are required to verify those requests. Depending on the type of request, this may include your email, date of subscription purchase, date of last activity or some other Service use data that will reasonably identify you. We may also ask you for additional proof of identity, if necessary.
If we deny your request, you may have the right to appeal our decision. To do so, please contact us and explain your concerns. If you are dissatisfied with the result of the appeal, you may escalate the matter by contacting the Attorney General's office in your state of residence.
If you are an authorized agent acting on behalf of a consumer, you may submit an opt-out, access, deletion, or correction request by contacting us. If you are making a request on behalf of a California resident, you may be required to submit proof of authorization, such as:
California's Shine the Light law gives California residents the right to ask companies once a year what personal information they share with third parties for those third parties' direct marketing purposes.
To obtain this information from us, please send an email message to support@playgenes.com, which includes "Request for California Privacy Information" on the subject line and your state of residence and email address in the body of your message. If you are a California resident, we will provide the requested information to you at your email address in response.
We retain the categories of personal information listed above as reasonably necessary to fulfill the purposes outlined in this notice, unless a longer retention period is required or permitted by law. In many situations, we must retain all, or a portion, of your personal information to comply with legal obligations, resolve disputes, enforce our agreements, protect against fraudulent, deceptive, or illegal activity, or for another one of our business purposes.
Privacy laws in some U.S. states broadly define the term "sale" to include sharing of information via cookies, pixels, and similar tracking technologies for certain targeted advertising activities. We do not sell Personal Information for monetary compensation. However, when you visit our app, we and our advertising partners may collect device data and behavioral insights through tracking technologies, which could be interpreted as a “sale” or "sharing" under state laws, even if no money is exchanged.
We do not knowingly engage in sales, sharing, or targeted advertising using the personal information of individuals under 18. More information about our data-sharing practices is available in the table below.
| Category of Personal Information Disclosed | Category of Third-Party Recipient |
|---|---|
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You may opt out of sales, sharing, or targeted advertising by contacting us at support@playgenes.com
Your opt-out settings apply per device and browser. If you switch devices, clear cookies, or use a different browser, you may need to reapply your opt-out settings.
Effective as of: 01 December 2025